RoboForex is a well-known forex and CFD broker that has been operating since 2009. With low spreads, a selection of trading platforms and accounts for all trader levels, RoboForex aims to provide an accessible trading experience.
But how does RoboForex stack up for 2024? In this detailed review, we’ll cover everything you need to know about trading with RoboForex, including:
- Company Overview and Reputation
- Account Types and Trading Conditions
- Fees and Spreads
- Trading Platforms and Tools
- Research and Education
- Customer Service and Support
- Safety and Regulation
Plus we’ll provide frequently asked questions on key topics to help you decide if RoboForex is the right broker for your needs. By the end of this review, you’ll have all the information you need to make an informed choice.
Company Overview
RoboForex is operated by a team of experienced professionals and financial market experts. The company has its headquarters located in Belize and has been operational since 2009.
Over the years, RoboForex has expanded its operations and acquired licenses to operate in various jurisdictions. Regulated by FSC Belize, RoboForex accepts clients globally.
With over 800,000 clients, RoboForex aims to provide competitive trading conditions, advanced trading platforms and quality customer service.
Reputation
RoboForex has built up a generally positive reputation in the forex and CFD brokerage market.
Here are some of the key factors contributing to their reputation:
- Length of time in business – Operating since 2009, RoboForex has over a decade of experience in brokerage services. This established history provides reassurance to traders.
- Regulation – Regulation from multiple tier-1 authorities helps ensure standards of safety and reliability.
- Awards – RoboForex has won awards from FXDaily, Global Brands Magazine and more for technology, innovation and quality of service.
- Client feedback – Online reviews from existing traders are generally positive regarding trading conditions, platforms and customer support.
- Transparency – RoboForex provides transparency around trading conditions, regulation, company details and more. This builds trust.
While RoboForex seems to have a decent reputation at present, reputation can fluctuate over time. It’s important for traders to do their own due diligence before opening an account.
Account Types
RoboForex offers a selection of account types to suit different trader profiles, including:
Cent Account – Micro-trading account with minimum deposit of $10. Best for new traders.
Standard Account – All-round trading account with minimum deposit of $100. Well-suited to most traders.
PRO Account – For active traders with minimum deposit of $500. Offers additional benefits.
Prime Account – VIP account for expert traders, with minimum deposit $20,000. Provides optimal trading conditions.
The Cent Account starts with a 1:3000 maximum leverage, which rises to 1:2000 for Standard, 1:100 for Pro, and 1:30 for Prime. Spreads and commissions are also reduced for the upper-tier accounts.
Traders can open multiple accounts to access different leverage levels or trading platforms. Islamic accounts are also available that comply with Sharia principles.
Trading Conditions
RoboForex offers access to over 9,500 CFD instruments across forex, commodities, indices, stocks, ETFs.
Key trading conditions to note:
Leverage – Up to 1:3000 depending on account type and instrument.
Spreads – Floating spreads from 0 pips on certain forex pairs. Average EUR/USD spread is 0.4 pips.
Execution – Advanced execution through MT4/MT5 servers. All order types supported.
Hedging – Hedging and scalping strategies permitted.
Fractional Shares – Trade fractional share CFDs on popular stocks like Google, Amazon, Tesla.
Overall, RoboForex provides flexible trading conditions to support active trading across a wide range of markets. Lower spreads and high leverage make them well-suited to short-term traders.
Fees and Commissions
RoboForex offers both commission-free trading and trading with low commissions, depending on the account chosen.
For commission-free trading, spreads start from 0 pips on certain forex pairs. The average EUR/USD spread is around 0.4 pips on a Standard account.
While trading is commission-free, other fees apply:
- Overnight financing fees – Applied to positions held overnight
- Inactivity fees – Charged on accounts inactive for over 6 months
- Withdrawal fees – Depends on method; bank transfers are free
For low commission trading, the PRO account offers commissions from $3 per standard lot traded, with tighter spreads.
Compared to the industry average, RoboForex offers competitive all-round pricing. Their commission-free model makes them a great choice for active intraday traders. Those holding positions long term may prefer fixed commissions instead.
Overall, RoboForex provides transparency around all fees so traders can calculate costs. Make sure to review all applicable fees for your preferred account before opening a trading account.
Trading Platforms
RoboForex provides access to the popular MetaTrader suite of platforms:
MetaTrader 4 (MT4) – Industry standard platform. Advanced charts, technical analysis tools, Expert Advisors and more.
MetaTrader 5 (MT5) – Enhanced version with more indicators, timeframes and order types.
MetaTrader Supreme Edition – Custom version of MT5 with additional features including integrated newsfeed and sentiment tools.
WebTrader – Browser-based web trading platform with charts, indicators and one-click execution.
Mobile Apps – iOS and Android apps provide mobile access to accounts. Monitor trades and open/close positions on the go.
For beginners, WebTrader provides simple web-based access with a user-friendly interface. MT4/MT5 offer the full suite of advanced trading tools for experienced traders.
Integrated with MT4/MT5, RoboForex makes available a good selection of Expert Advisors and copy trading signals to augment manual trading. Overall, RoboForex delivers a suite of platforms to meet the needs of all trader types.
Research and Education
RoboForex aims to empower clients with knowledge through their education offerings, including:
- Video tutorials – Short introductory videos explain key concepts.
- Analysis – Daily in-house technical and fundamental analysis reports.
- Webinars – Regular live trading and educational webinars.
- Trading guides – Ebooks and PDF manuals cover the basics through to advanced strategies.
- Glossary – Comprehensive forex and CFD trading glossary.
- VPS hosting – Free VPS service for expert advisor and algorithmic trading.
For beginning traders, the education center provides a good introduction to forex and CFDs. Experienced traders can benefit from the detailed technical and fundamental analysis.
Overall, materials are presented in an accessible way while covering both basic and advanced topics.
Customer Service and Support
RoboForex provides customer service through the following channels:
- 24/5 live chat – Get instant answers to trading questions.
- Email support – Contact the support team via email.
- WhatsApp support – Reach support via WhatsApp business chat.
- Call center – Speak to support staff over the phone.
Support is available 24/5 across multiple regions in several languages including English, Spanish, Chinese, Indonesian and Thai.
Based on reviews, the support team is generally prompt and knowledgeable regarding trading-related queries. Having multiple support channels ensures clients can access assistance when needed.
Safety and Regulation
RoboForex holds regulatory licenses from multiple top-tier authorities:
- FSC Belize – license No. 000138/437
Being regulated helps ensure standards around client fund segregation, capital adequacy, reporting and more. RoboForex keeps client funds in top-tier banks and uses SSL encryption technology.
Overall, RoboForex implements multiple safety measures and operates under strict regulatory oversight. This helps provide security and peace of mind to traders.
Pros and Cons
Pros
- Regulated by multiple authorities
- Competitive pricing and spreads from 0 pips
- Choice of commission-free and low commission accounts
- Wide selection of CFD products available
- Advanced MetaTrader platforms supported
- Educational resources for new traders
- Multiple contact options for prompt support
Cons
- Limited trading tools on WebTrader
- Higher spreads on exotic currency pairs
- Inactivity fees may impact dormant accounts
- Contract sizes not customizable
FAQs
Is RoboForex legit and safe?
Yes, RoboForex is a legitimate broker regulated by FSC Belize. They implement safety measures including segregated client funds, SSL data encryption and AML procedures. Being regulated enhances safety.
What trading platforms does RoboForex offer?
The key trading platforms are MetaTrader 4, MetaTrader 5, MetaTrader Supreme, WebTrader and mobile apps. These provide advanced charting tools, indicators, EAs and algorithmic trading options.
Does RoboForex offer Islamic accounts?
Yes, Islamic swap-free accounts are available at RoboForex that comply with Sharia law by not charging swaps or rollover interest on overnight trades. Islamic accounts can be requested upon signup.
What is the minimum deposit for a RoboForex account?
The minimum deposit varies by account type. It is $10 for a Cent account, $100 for Standard, $500 for Pro and $20,000 for Prime. Lower minimums make RoboForex accessible for small deposit traders.
How much are trading commissions and fees?
For commission-free trading, there are no commissions but typical spreads of 0.4 pips EUR/USD. For low commission trading (PRO account), commissions start from $3 per standard lot traded. Other fees include overnight financing and inactivity fees.
How do I contact RoboForex customer support?
RoboForex can be contacted 24/5 via live chat, email, WhatsApp or phone. Support is available in English, Spanish, Chinese, Indonesian and other languages. Getting prompt support is vital.
Final Verdict
RoboForex provides accessible trading across a huge range of markets combined with competitive trading conditions. Regulation from top-tier authorities helps ensure reliability and safety of client funds.
With a choice of commission-free and low commission accounts, advanced MetaTrader platforms, ample learning resources and multilingual support, RoboForex delivers a solid overall offering.
Lower account minimums make RoboForex suitable for traders large and small. While occasional minor complaints can arise, RoboForex remains a recommended broker overall.